This move strengthens the firm’s capabilities in complex technology disputes, damages analysis, and AI-related investigations amid growing litigation and advisory demand.

Secretariat is pleased to announce that Carol Kaiser, a technology disputes expert with more than 20 years of experience, has joined the firm as a Managing Director. With the addition of Ms. Kaiser, Secretariat establishes a new Technology Disputes & Advisory Practice, deepening the firm’s capabilities in a growing area of litigation and advisory need as high-stakes technology failures and related disputes become increasingly common across industries.

Ms. Kaiser brings extensive experience advising clients on complex technology-related investigations and disputes around the world, including failed software implementations, technology trade secrets, outsourced IT services, and damages arising from complex technology breakdowns. She is trusted by clients for her practical approach, expansive knowledge of complex technology systems, and ability to translate highly technical information into clear, actionable insights.

A Certified Public Accountant and Certified Fraud Examiner, Ms. Kaiser brings a multidisciplinary background spanning finance, accounting, IT, and change management. She leverages her experience on both the client and provider sides of technology delivery to offer clients a uniquely holistic perspective on why major technology programs fail, and how those failures cascade into financial and operational impacts.

Managing Director Don Harvey notes. “Carol’s expertise and leadership at the intersection of technology, investigations, and damages strengthen our capabilities in a critical and growing area. As technology continues to reshape how organizations operate, our Technology Disputes & Advisory team will be industry leaders in providing the robust, data-driven guidance necessary during high-stakes business and legal challenges.”